Privacy And Cookie Policy

As a responsible organisation as Great Yarmouth Cycling Club (GYCC) we value your privacy. This privacy policy explains how GYCC will store and use information relating to you.

Whether you are shopping online with us, just browsing our website, making an an enquiry or a purchase at any of our Pedal Revolution stores, we will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and General Data Protection Regulations 2018).


What personal data we collect and why we collect it

We collect information about you for 3 reasons: firstly, to process your order, secondly to provide you with the best service possible, and thirdly, make you aware of events and in store promotions that may be of interest to you via a subscription newsletter service (we will only do this if you have knowingly and unambiguously informed us that you would like to receive these communications).

Interaction through our website (gycc.bike)

What We May Collect

When ordering from our online store we require the following:

  • Name, address and contact details
  • Payment details

Once an order has been placed with us we will store the following information:

  • Your purchase history, browsing history and saved items
  • Your contact details

How We May Use it

  • To send you marketing emails (only if you’ve opted-in)
  • For fraud prevention
  • To provide you with customer service and support

Social Media PlugIns

Social Media Plug-ins for Facebook and Twitter obtain data for tracking purposes. This included the ability to track an audience across device for advertising purposes in line with the Terms of each social media platform. Feeds from our GYCC accounts (both public & members only) may appear on our website through plug in feeds.

Browsing our website (gycc.bike)

What We May Collect
  • Your device IP address
  • The type of device you are using to access our website

How We May Use it

  • To set your default options such as currency and language
  • To protect our website from fraud or malicious software
  • To improve your shopping experience by displaying our website in the best way for your device

Cookies

A cookie is a small file of text which we transfer to your hard drive through your web browser, as with most websites, when you visit our website and use certain pages or features on the site, especially when placing an order. It enables our own system to recognise you when you visit our website again and improve our service to you. This information can be used to enhance the content of our website and make your use of it easier. For more information about cookies please visit www.allaboutcookies.org

Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

– enabling a service to recognise your device so you don’t have to give the same information several times during one task
– recognising that you may already have given a username and password so you don’t need to do it for every web page requested
– measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast

You can manage these small files yourself and learn more about them through Internet browser cookies – what they are and how to manage them.

Our use of cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

– recognising that you may already have given a username and password so you don’t need to do it for every web page requested
– measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast
– analysing anonymised data to help us understand how people interact with govt services so we can make them better

You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them.

Learn how to remove cookies set on your device.

There are two types of cookie you may encounter when using gycc.bike

First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.

Third party cookies: these are cookies found in other companies’ internet tools which we are using to enhance our site, for example Facebook, YouTube and Twitter have their own cookies, which are controlled by them.

First party cookies

gycc.bike uses cookies in several places – we’ve listed each of them below with more details about why we use them and how long they will last.

We will endeavour to let you know before we store a cookie on your computer.

Cookies we use on our site

Cookie NameCookie CategoryDescriptionDuration
wordpress_2WordPress cookie for a logged in user.session
wordpress_logged_in_2WordPress cookie for a logged in usersession
wordpress_test_2WordPress cookie for a logged in usersession
wordpress_test_cookie2WordPress test cookiesession
wp-settings-1Wordpress also sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface. 1 year
wp-settings-time-2Wordpress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface. 1 year
PHPSESSID1To identify your unique session on the websitesession
SESS1To ensure that you are recognised when you move from page to page within the site and that any information you have entered is remembered.session

We use a number of suppliers who may also set cookies on their websites’ on its behalf. GYCC do not control the dissemination of these cookies. You should check the third party websites for more information about these.

Provider Name Purpose More Info
Google Analytics _utma
_utmb
_utmc
_utmz
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. They do not contain any personally identifiable information. Google Privacy policy

You can use the settings of your browser to block, or delete cookies as you wish. Do please note that blocking cookies may slow down your experience on our website, or cause issues with placing an order, as cookies are often required to help with a smooth checkout process!

Retaining Your Information

We will keep your personal information for as long as you have an account with us, or you send us personal data via another form on this website/store. This helps us to keep in contact with you and provide you with a fast, efficient service, from checkout to delivery, each and every time you use our ‘shop’ facility.

We encourage you to keep your information up-to-date, and you can do this easily at any time by accessing your account, or by contacting us directly.

Your Rights

When it comes to your personal information, you have the following rights:

  • The right to be informed about how we use your information
  • The right to access any information we hold about you
  • The right to correct any inaccurate information that we hold about you
  • The right to request that we delete information that we hold about you
  • The right to request that we stop processing your information i.e. using it for any or all of the purposes set out in this privacy policy
  • The right to access your information in such a way so that it can easily be transferred from environment to another in a safe and secure way
  • The right to object to, and opt-out of our email marketing at any time

Countries Outside The EU

In order to fulfil international orders, some data will be passed on to companies within our delivery network who operate outside of the European Economic Area. As with all of our data transfer, this is carried out in a secure way and only the information needed to fulfil your order (e.g. name, contact details, postal address) will be provided.

Changes To Our Privacy Policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties